The dealership has a great building filled with many personable employees. I might also add knowledgeable to that sentence! They always treat you like family and the work is always completed correctly and on time.
For over ten years, I have taken my cars to Borton Volvo for service. The Service Manager, Adam is the major reason, I have been a loyal customer to Borton. He is one of the Best Service Managers or the Best Service in the Twin Cities. Very professional, courteous, knowledgeable, kind and a caring person. He treats everyone the same. Always have a smile on his face and a very pleasant person. He truly cares about his customers and is there to make sure, they leave Borton Volvo, always happy and pleased with the service. Go to Borton and meet Adam and you will understand why he should be voted the BEST SERVICE MANAGER in the Twin Cities. Thank you Adam, for always providing your customers with GREAT services.
My shopping experience lead me to come in and work with Gretchen. She was really fun to work with and helped me get all the answers to my questions! I really enjoyed my first visit to a Volvo dealership!
As a first time Volvo buyer I loved working with Gene Kaganovsky who was my salesperson. Gene is truly a professional who understands not only the entire Volvo line of vehicles, he is also quick to anticipate the needs and questions of his client. He was great to work with and I highly recommend him. Having been associated with sales for the last 35 years, I know a great sales person when I see them, Gene is that guy. He knows his product and goes out of his way to make me, the buyer, feel completely confident about my purchase. I love my new Volvo.
I must also mention James in the Part Department. James is very knowledgeable about all Volvo products and is extremely helpful. He provides service with a smile and always pleasant and a joy to encounter. He is caring and truly a wonderful person. Always take the time to listen and provides me with the BEST service. Thank you, James, for the great service you have provided me whenever I take my cars into Borton Volvo. It is because of you and Adam, I will be purchasing my third Volvo automobile. Keep up the great work. You guys are prime examples of GREAT customer service. Great Job, great job, keep it up.
This was a top notch experience with a 5 star dealership from beginning to end. They responded quickly to my inquiry and were very informative and not pushy. I purchased the car I was looking at from out of state and worked with Andy. He was very professional and reliable and made the process painless. There was no double talk or hidden/surprise fees. He was reliable for call backs and next steps through the entire process. Thank you Andy for a job well done and a great car!
Another employee is Dan K. in the Service Department. Whenever I am at Borton, Dan greets the customers in professional manner and has a smile on his face. He is very professional and respectful of the customers. I may pass him in the hall or entering the building, he ALWAYS acknowledges me with a smile and a greeting of “Hello Rolanda” – ALWAYS.
Borton Volvo is a US Car Dealer based in Golden Valley, Minnesota. Borton Volvo is located at 905 Hampshire Ave S, Golden Valley, MN 55426, USA.
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